What do I do if my WOW account is locked?

If you don’t have access to your email address or can’t recover your account, contact us. Battle.net Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account. Battle.net Authenticator can prevent account locks.

Why can’t I log into my Blizzard account?

Be sure to enter the Battle.net account email address and password correctly. If your login information is saved, try re-entering your Battle.net account email and password. If the issue persists, try resetting your Battle.net password. Deleting the Battle.net cache folder can resolve problems with the logon module.

How do I recover my Blizzard account without email?

If you can’t remember what email you used for your Battle.net account, try all emails you have created or used in the past. Alternatively, if you have saved a phone number to your account, try to log in using that phone number. If you still can’t access your account, contact us.

Why can’t I log into World of Warcraft?

Check your network configuration to find any issues with your firewall, router, or port settings. If you’re using a VPN, try removing it. Disable any proxies that may interfere with the login module. Old firmware on your modem and router can cause issues with complex game connections.

Why is my hearthstone account locked?

If your Hearthstone account appears locked it is likely to be due to a payment issue, please check your Transaction History. To unlock your game, you will have to contact Customer Support. If the reason for the lock is a chargeback, please add a credit card to your Battle.net Account Payment Methods and contact us.

Can’t connect to Blizzard servers?

Reset your network devices to make sure your router hasn’t become flooded with data. Run Software Update to check for pending updates to software, drivers, and firmware. Release and renew your IP and flush your DNS to resolve any network conflicts.

How do I recover my old Blizzard account?

The following information can be used to help locate an account:

  1. The CD key from a physical copy of World of Warcraft or any expansion.
  2. World of Warcraft characters, including name and associated realm for each.
  3. First and last name of the account owner.
  4. Any email addresses that may have been used on the account.

How do I get my old Blizzard account back?

If you have forgotten the email address registered to your Battle.net Account, and set up phone notifications, you can recover it through our recovery tool. If you don’t know your password, try to perform a password reset. To recover your security question, contact Customer Support.

Why is WoW Internet not working?

First check that your coaxial cable, power, Ethernet/USB, and modem connections are tight. Next, verify that the modem has power by verifying that power light is lit up. If there are no lights on the modem, verify that the modem is plugged into an active power outlet, try a 2nd power outlet, or bypass surge protector.

What to do if Your WoW account is locked?

If you ever need to reach out to us for assistance with regaining access to the account, please visit the following support portaland scroll down to where the available blue buttons are displayed.

What does it mean when your battle net account is locked?

My Battle.net Account is locked. We temporarily lock Battle.net accounts when there’s a change in access. This can mean a long amount of time has gone by since the last time you’ve logged in, or maybe you’ve logged in from an unfamiliar location.

What does it mean when your Blizzard account is locked?

This can mean a long amount of time has gone by since the last time you’ve logged in, or maybe you’ve logged in from an unfamiliar location. We’ve sent you an email with a link to reset your password, which will unlock your account.

What to do if your account is locked?

As a general reminder, please keep in mind that having the authenticatoron the account will help prevent locks which can happen when you log in from a new computer or location. P.S. SMS Protectis a great supplement to your Authenticator as well as it can help you remove it should the need arise! P.P.S.