Is dabbawala six sigma certified?
Dabbawala got Six Sigma Certified, which means, error ratio is 1 in 16 million i.e. 1 mistake in 1,60,00,000 tiffin. In 1998, Forbes Global magazine, conducted quality assurance study on operation of dabbawala and gave a six sigma efficiency rating of 99.999999.
Which deity do the dabbawalas worship?
god Vithala
But there are also more profound reasons for their dedication. The dabbawalas belong almost exclusively to the Vakari community, which worships the Hindu god Vithala. Vithala teaches that giving food is one of the greatest donations you can make.
Which magazine gave rating of Sigma 6 to the service of dabbawalas of Mumbai?
The Forbes magazine
The Forbes magazine gave the dabbawalas a ‘Six Sigma’ performance rating or a 99.99999 percent of precision, which means they make one error in 16 million deliveries!
What factors made dabbawala successful?
Speed, precision and unfailing commitment to the job at hand – these are the defining features of the successful business model of ‘dabbawalas of Mumbai’. Catering to over 2 lakh customers, the dabbawalas deliver the lunchboxes to their destinations with clockwork regularity.
Is tiffin business profitable?
Tiffin is a business that deals with offering catering services. This business has good potential of growth and expansion because it is very profitable. In order to run Tiffin service successfully, you will require more than a passion for cooking.
Are there female dabbawalas?
Can only men be dabbawalas? We have only about 20 women, mainly because carrying so many lunches at once is very heavy lifting, and it would not be safe for women to travel alone to some offices.
What are the two secrets of dabbawala success?
What is dabbawalas Mumbai?
The dabbawalas (also spelled dabbawallas or dabbawallahs, called tiffin wallahs in older sources) constitute a lunchbox delivery and return system that delivers hot lunches from homes and restaurants to people at work in India, especially in Mumbai.
How does Mumbai dabbawala earn?
Every dabbawala earn the same salary regardless of his job role i.e. approximately INR 8,000 per month. He is an equal shareholder in the Dabbawallah Trust. For the record, the punctual dabbawalas went on strike for the first time ever in 2011 in order to support Anna Hazare’s anti-corruption movement.