How do I schedule a CAC appointment?

Please visit ID Card Office Online at: https://idco.dmdc.osd.mil/idco/ or contact the Appointment Scheduler mail box: [email protected]. Call the DMDC Support Center (DSC): (800) 477-8227 – available 24/7 After you dial, follow the voice prompts to select technical support.

How early can I renew my military dependent ID card?

Dependent ID cards need to be renewed every four years or when your service member is scheduled to leave the service, what we call Expiration of Term of Service (ETS). You can renew them up to 60 days prior to the expiration date.

What do I need to bring to my CAC appointment?

You will be required to bring two current forms of identification that have been issued by your local, state, or federal government. These can include your driver’s license, social security card, passport, certified copy of your birth certificate or a similar form of ID.

How do I get a new CAC?

If your CAC is lost or stolen, report the loss to your sponsoring command or local security office. You will need to provide documentation of this report to your RAPIDS office to receive a new CAC card.

What do I need to renew my CAC card?

At least one form of ID must be a valid State or Federal government-issued picture identification (for example, passport, driver’s license, or current DoD ID card). (4) Signed using a general Power of Attorney. A wet or digital signature is acceptable. While at a RAPIDS Site, expect to have your picture taken.

Can I get my military ID renewed online?

You can apply to the Department of Defense to renew or replace your military ID online using the ID Card Office Online.

What are the hours of operation for the CAC?

You can also report problems with CAC Smart Card functions, applets, or middleware, by emailing [email protected]. Hours of Operation: 8:00 am – 8:00 pm Eastern Standard Time, Monday – Friday, excluding federal holidays.

What kind of iD do you need for a CAC?

All customers needing a CAC or ID card issued to them are required to bring in two valid form of identification, preferably a federal, state, or local government ID, a driver’s license, a valid passport, a birth certificate, or social security card. This requirement includes all dependent and retiree ID cards.

Where can I Reset my CAC PIN in the Air Force?

Each Service supplies its own CAC PIN Reset workstations, therefore you will need to contact your Service point of contact below to locate the workstation nearest you: Air Force PKI Office – (210) 925-9145 Army CAC PKI Helpdesk – (866) 738-3222 Coast Guard CAC Office – (202) 475-5400

How to reschedule a DARPA CAC appointment?

Contact the DARPA CAC Office to reschedule your appointment. All visitors are required to wear a mask upon entering the building. During your appointment you will be asked to remove your mask to have your photo taken and to put the mask back on. Visitors must provide proof of vaccination status.