Why does Microsoft Xbox keep charging my credit card?
All Xbox subscriptions purchased online or through the console are auto-renewing subscriptions, and you’ll continue to be charged unless you turn off recurring billing. You’re sharing your Microsoft account or don’t have your account password protected.
What is a Microsoft console charge?
Microsoft launches monthly Xbox subscription fee to buy new game consoles. The Xbox All Access pass will cost either $21.99 or $34.99 per month, depending on the console chosen, and will include access to game-streaming service Xbox Game Pass and online multiplayer service Xbox Live Gold for one price.
How do I stop paying Xbox Live?
How to disable auto-renew for Xbox Live Gold
- Navigate to account.microsoft.com/services.
- Sign into your Microsoft account.
- Navigate to the Xbox Live Gold subsection of the page.
- Click Manage.
- Choose Turn off auto-renew.
- Select Confirm cancellation.
How do I stop a recurring Payment on my debit card?
To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. You can give the order in person, over the phone or in writing. To stop future payments, you might have to send your bank the stop payment order in writing.
How do I stop my Xbox Live subscription?
You can cancel your subscription from your console. Press the Xbox button on your controller and go to Profile & system > Settings. Select Account > Subscriptions, choose your subscription, and follow the steps to cancel.
How do I cancel my subscription to Xbox Live?
To cancel and refund your subscription on your Xbox console:
- Press the Xbox button on your controller.
- Navigate to Profile & system > Settings > Account > Subscriptions.
- Choose your subscription and follow the steps to cancel.
Why did I get a charge on my Microsoft account?
It’s possible the unexpected charge was for a subscription or a mistaken purchase by someone in your family. If you believe someone has acquired your payment info, contact your payment provider to prevent more charges, then change your payment option info in your Microsoft account.
What to do when you get unexpected charges from Microsoft?
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Note: If you’re a business customer, visit Business billing help or Understand your bill for Microsoft Azure.
How to redeem Xbox and Microsoft gift cards?
Microsoft and Xbox gift cards Redeem a gift card or code Check a Microsoft account balance Add money to a Microsoft account Spend money in a Microsoft account Limits on money in a Microsoft account Spend all Microsoft gift card money