Is Accu-Chek Compact Plus discontinued?

Accu-Chek ® Compact Plus has been discontinued. Here’s what’s next. After 18 years, Roche Diabetes Care is discontinuing the Accu-Chek ® Compact Plus blood glucose meter.

What is E on Accu-Chek?

“E-1” in the display means the test strip may be damaged or the code key is incorrect. Remove and reinsert the test strip. If the message reappears, turn off the meter and make sure the code key is properly inserted. If the message reappears, please contact Accu-Chek Customer Care.

What does Error 5 mean on Onetouch Ultra Mini?

 CAUTION: You may get an ERROR 5 message or an inaccurate result if the blood sample does not fill the confirmation window completely. See Troubleshooting in Section E. Discard the test strip and re-start the test process.

What is E 3 on Accu-Chek?

“E-3” in the display means your blood glucose may be extremely high or a meter or a test strip error has occurred. The following instructions should help you understand what action to take: If your test result matches how you feel, contact your healthcare professional immediately.

What does e5 mean on Accu-Chek Compact Plus?

“E-5” in the display means the code key is incorrect or your test strips have expired. Make sure the time and date in the meter are correct. If the problem persists, please contact Accu-Chek Customer Care.

How do I get rid of error e5 on Accu-Chek?

Why does my glucose meter say error?

“Err” in the display with a flashing test strip means your blood sugar may be extremely low, or the test strip may be damaged or not properly inserted. If you see this error message after you applied blood to the test strip, refer to Chapter 3, “Unusual Test Results”, in your owner’s booklet.

Why does my Accu Chek keep saying error?

“Err” in the display with the words “code exp” means the code key is incorrect or your test strips have expired. Make sure the code key is properly inserted and check the date on your test strips. If this doesn’t fix the problem, please contact Accu-Chek Customer Care.

What meter uses SmartView strips?

Accu-Chek SmartView test strips | Accu-Chek.

What does E5 mean on Accu-Chek Compact Plus?

According to Accu-Chek’s customer care website, an E5 error message on their Compact Plus model could mean that the blood droplet was applied too soon or the testing strip was bent. It could also mean that the measurement window needs cleaning or that there is moisture within the meter.

What does E 5 mean on Accu Chek meter?

“E-5” in the display means the code key is incorrect or your test strips have expired. Make sure the time and date in the meter are correct. If the problem persists, please contact Accu-Chek Customer Care.

How to fix Accu Chek Active E-5 error?

He used it for couple of days now suddenly it started giving Error: E-5. I removed the lower cap and cleaned lens. it still did not work. I got a new box of strips however it still gives me the same error. Can anyone please help me fixing this error. Call the phone number on the back of the meter. They have great customer support.

What does the error message on my Accu-Chek product mean?

If this does not fix the problem, please contact Accu-Chek Customer Care. E-3 message “E-3” in the display means your blood glucose may be extremely high or a meter or a test strip error has occurred.