How do I replace my OCBC token?

How do I get a replacement? Steps you need to take: Complete the Manage OCBC Velocity Account Form. Ensure the fields under “Business details” are completed and field “Replace token – Defective token or Lost token” is selected.

How do I get my OCBC token?

  1. Login to the OCBC Mobile Banking app.
  2. Tap on ‘Profile & Settings’ > Select ‘Manage OCBC OneToken’
  3. Tap on ‘Activate with SMS OTP and Card PIN’
  4. Follow the on-screen instructions to set up your OCBC OneToken.
  5. That’s it! Your OCBC OneToken is now activated.

How do I delete my OCBC token?

  1. Step 1: Login with fingerprint ID. app.
  2. Step 2: Tap on the menu bar on the top left. app.
  3. Step 3: Tap on “Settings” app.
  4. Step 4: Tap on “Deactivate OCBC OneTouch” app.
  5. Step 5: Tap on “Deactivate” and you’re done! On mobile app. Please use your access code and PIN for your next login.

What is OneToken?

OneToken is a digital token installed on your mobile phone. It replaces the need for a hardware token for all online banking activities, making your online banking experience simpler and more secure.

What is token in online banking?

Banking tokens – OTP authentication and signature devices. Banking tokens are easy-to-use devices that help authenticate digital banking users. Connected or unconnected, these security tokens meet the multi-factor authentication security requirements for “something you know” and “something you have” very effectively.

How do I change my bank token battery?

Unfortunately, you cannot change the DBS token battery all by yourself; even the bank officer cannot do it for you. The only option is to submit a token (Secure Device) replacement in order to get your new token.

What does OCBC one token do?

OCBC OneToken is a digital security token that replaces the hardware token and SMS OTP – for a seamless, secure banking access to OCBC Velocity (Business Internet Banking) and Business Mobile Banking.

How do I transfer my digital token to my new phone?

Please download the digibank app onto your new device. You will then be prompted to set up your Digital Token when you first log in. Upon successful set up, the Digital Token on your previous mobile device will automatically be deregistered.

How do I activate OCBC?

Activate your card online

  1. Visit ocbc.com/activate.
  2. Enter the last 8-digits of your card number, the expiry date and your NRIC/FIN/Passport.
  3. A one-time password (OTP) will be sent to your mobile.
  4. Key in the OTP on the website to activate your card.

What is bank token number?

Banking tokens are easy-to-use devices that help authenticate digital banking users. Connected or unconnected, these security tokens meet the multi-factor authentication security requirements for “something you know” and “something you have” very effectively.

What is the token number?

A “virtual account number,” a token is a number representing a cardholder’s card that is assigned to a specific device or app (in this case, Google Pay). Tokens help ensure account security because they differ from the card numbers they represent.

Where can I get a replacement token?

You can visit any Community Centre/Club (CC) to replace your Token.

Can you use OCBC one token without hardware token?

Hence, we recommend switching to OneToken instead of replacing your hardware token. You can activate your OCBC OneToken even without your Hardware token. For instructions, refer to our OCBC YouTube channel on how to activate OneToken with SMS OTP + Card PIN or our FAQ page for more information.

How to replace OCBC velocity token or lost token?

Complete the Manage OCBC Velocity Account Form. Ensure the fields under “Business details” are completed and field “Replace token – Defective token or Lost token” is selected. Submit the original form, along with the defective token to any of our branches or mail to the address indicated on the form.

How do you activate onetoken in OCBC mobile banking?

1. Log in to OCBC Mobile Banking > Go to menu. 2. Tap on ‘Settings’ > Select ‘Manage OCBC OneToken’ > Select ‘Activate OneToken’. 3. Enter the Activation Pin sent via SMS and click ‘Submit’. A 6-digit Token Key will be sent to you via mail to complete the activation process. 4.

Is there a way to generate an OTP for OCBC?

Yes, you can generate an OTP manually. Launch the OCBC Mobile Banking app > “More Services” > “OneToken” > “One Time Password”. A manual OTP will be generated. I am using the hardware token for both iOCBC and OCBC Digital Banking.