How do I contact Uber customer service?
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
What is Uber’s 1 800 number?
800-593-7069
Uber has a 24/7 local support line for general customer service: 800-593-7069. However, this number isn’t guaranteed to provide an Uber support representative. Important: In the case of an emergency, riders can call this Critical Safety Response number: 800-285-6172.
Does Uber have live chat?
So we’re adding a way for riders and drivers to chat right in the Uber app. It’s now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them.
Can I call Uber right now?
We’re now just a phone call away You can now speak directly with trained agents right over the phone. Whether you have a question about your account or want to report an incident, we’ll be ready to help—24/7. To speak with an agent, just go to the Help tab of your Uber Driver app and find the blue phone icon.
How do I dispute an Uber charge?
In the upper left-hand corner of the app, tap the three vertically stacked lines and then the “Your Trips” option.
- Select Your Trips to dispute an Uber charge. Jennifer Still/Business Insider.
- Select Review my fare or fees.
- Select your issue with the ride charge.
- View your trips in the drop down menu.
How do I complain to Uber?
Step 1: Open the Uber app, tap the menu, tap “Your Trips”. Select the trip and then browse the help section for relevant help articles. Step 2: You can also get help with a trip at help.uber.com. Click “Trip issues and refunds,” and select the trip.
How do I call Uber without the app?
How to request an Uber ride without the app
- You can request an Uber ride online via m.uber.com, whether that’s on:
- To use the website version of Uber, you will need to create an account to register your contact details and your payment method (PayPal and credit card) for the ride.
How do I send a message to Uber support?
If you’d like to report an issue about your rider, tap the menu at the top left of the Driver app, then Help, followed by Trip Issues and Adjustments and Issue with a rider.
Why does Uber keep charging me?
What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never actually charged to your account.
Why is Uber charging me twice?
What looks like an extra or duplicate charge on a trip is likely an authorization hold. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This also includes trips that are later canceled.
How do you dispute an Uber charge?
How do I complain about Uber cancellation?
If you believe you were incorrectly charged a cancellation fee, go back in your trip history and select the trip in question. Under the trip, select “Review my cancellation fee” and we’ll look into it.
How do I contact Uber driver support?
Uber Driver Support Phone Number. Uber support number is (800) 353-UBER. However, this will not get you to a driver support agent at this time. If you would like to reach Uber, you can contact a service agent directly by logging into your account at https://help.uber.com or via the app.
What is Uber customer support phone number?
Uber Customer Support. Uber customer service could be contacted via http://help.uber.com. Besides that, you can contact Uber via Twitter at https://twitter.com/Uber_Support. If you issue is urgent and has emergency status there is an Uber phone number you can contact The phone number is 800-353-8237 or 800-353-UBER.
How do you contact Uber customer service?
Uber does have a phone support option available for passengers. However, this phone number is for use in emergencies only. It’s called the critical safety response line, and you can reach it by calling 800-353-8237.
How do I talk to an Uber person?
Uber Customer Service Live Person Information: The best number to call to reach a human at Uber Customer Service Department is listed below: How to Speak to a Live Person: Call 415-801-4068 and you will be directed to a voicemail service to leave a message.