How do I complain about Travelodge?

Travelodge (UK) complaints contacts

  1. Visit Customer Services.
  2. Call Customer Services on 08719 848484.
  3. Email Peter Gowers (CEO) on [email protected]
  4. Tweet Travelodge (UK) Customer Services.
  5. Follow Travelodge (UK)
  6. Watch Travelodge (UK)

Who is the CEO of Travelodge?

Peter Gowers (Nov 25, 2013–)
Travelodge UK/CEO

Can you get a refund on a bad hotel?

Ask to speak with the manager if the desk clerk or customer service representative doesn’t do anything to fix the situation. The front desk clerk typically has some power to give you a refund, room upgrade or other options, but if you have a major problem, you may need to get the manager involved.

Does Travelodge have bathtub?

Every double room has a comfy king size Dreamer™ bed, complete with a cosy 10.5 tog duvet and four plump pillows. Our rooms also have ensuite bath or shower rooms, a spacious desk, a TV with Freeview and WiFi.

Is Travelodge going bust?

Travelodge has announced that 578 of its network of hotels have agreed to continue operating as part of the hotel group following its insolvency earlier this year. The group says this accounts for more than 98 per cent of its 2019 UK hotel earnings.

Will Travelodge be open during lockdown?

Whilst the majority of our hotels remain temporarily closed, we’ve made changes in our open hotels to keep our customers and teams safe, such as introducing perspex screens with 2m distancing taping in reception and social distancing and safety advice notices throughout the hotel.

Who owns Travelodge UK?

Travelodge UK

Type Private limited company
Total assets £888.4m (net) (2010)
Owner GoldenTree Asset Management, Avenue Capital Group and Goldman Sachs
Number of employees 11,000 (full and part-time) (2011)

Can you sue a hotel for not refunding your money?

Common types of small claims lawsuits against The answer is yes as long as the dispute is for $10,000 or less (more on this below). Here are some examples of small claims lawsuits against Failure to refund you.

How do I complain about a dirty hotel?

Contact the person at the front desk.

  1. Approach the front desk calmly and politely. Say: “Hello, I stayed in room 304 this last week and I experienced problems during my stay.
  2. Clearly state your problem or issue.
  3. Explain what will give you satisfaction.
  4. Avoid cutting the person off when they are responding.

Is Travelodge tap water drinkable?

Premier Inns, like nearly all buildings in the UK, are supplied by the mains water supply. Because of this it is therefore safe to drink.

Can I order takeaway to a Travelodge?

Yes you just need to meet the delivery driver outside as they aren’t allowed into the reception due to covid 19 restrictions. We ordered from just eat while we were there – from Mr Pizza and we were very happy with it ! over a year ago.

How long does it take to get refunds from Travelodge?

If you cancel your booking before you check in in accordance with these terms we will normally credit refunds within 10 days of cancellation. If you shorten your booking during your stay in accordance with these terms we will normally credit refunds within 10 days of the last day of the original booking.

What to do if you have a problem with Travelodge?

Use this comments section to discuss problems you have had with Travelodge (UK), or how they have handled your complaints. Initial complaints should be directed to Travelodge (UK) directly. You can find contact details for Travelodge (UK) above. Comments are moderated so may not appear immediately.

Where is the head office for Travelodge in the UK?

Website: Head Office address: Sleepy Hollow, Aylesbury Road, Thame, Oxon, OX9 3AT. Get verified information about Travelodge complaints email & Phone number. Travelodge provides full complaints handling accessible initially by telephone on 08719 848484.

Where can I use my Travelodge confirmation number?

You can use your confirmation number to view, amend or cancel your booking (s)* by logging on to My Travelodge. Your Saver Rate Cancellation Voucher for £40.00 is valid for future stays booked direct at in accordance with these Terms and Conditions.