Can you upgrade your Optus modem?

Re: Upgrading Optus NBN Modem You can contact Optus re changing to the modem but it will mean a 3 year commitment to cover the price of the modem, a new plan and you will have to cover any outstanding charges owed on your existing plan.

Can you upgrade cable modem?

However, cable internet service providers don’t always adopt new standards immediately. If you have the option to buy a new modem that supports the latest DOCSIS standard, but your internet service provider (ISP) doesn’t support it yet, you can wait to replace your modem.

How do I get a new modem from Optus?

You need to contact us directly to organise a modem replacement. We’ll normally upgrade modems at no additional charge. You should be offered the Netgear CM500V + Sagemcom 5366TN modem. As for getting in touch with us, the best way to reach us is by sending us a message via the My Optus app.

What is the latest Optus modem?

Extend your WiFi coverage to all areas of your home with the recently launched Optus Ultra WiFi Booster, now available on an elegible nbn rate plan , or to purchase as an accessory on a device payment plan.

What modem does Optus NBN use?

Model Theoretical Speed (MBPS)
Netgear CM500V with Sagemcom [email protected] 3864 100
Netgear CM500V with Sagemcom [email protected] 3864V3 100
Netgear CVG824G 30

What is the Optus ultra WiFi modem?

Extend your WiFi coverage to all areas of your home with the recently launched Optus Ultra WiFi Booster, now available on elegible nbn rate plans, or to purchase as an accessory on a device payment plan.

Is it better to upgrade your modem or router?

Getting a separate router and modem gives you a lot of flexibility because if you want to upgrade your home network to have faster speed or more features, you just need to replace the router. Or when you want to upgrade your broadband speed, you just need to upgrade the modem.

Is upgrading modem worth it?

Buying a new modem can offer faster, more reliable Wi-Fi. It can also be the answer if you’re experiencing frequent drop-outs. But it probably won’t speed up your physical internet connection. Slow internet may be caused by other issues too, like the NBN speed tier you’re currently running.

Can I use any modem with Optus?

PREVIOUSLY SUPPLIED BY OPTUS If you plan to use your own Cable modem, we recommend a DOCSIS 3 compliant modem / router (Minimum DOCSIS 1.1) for your Optus cable Broadband connection. See our list of approved modems below or contact us to confirm compatibility.

Why is my Optus modem not working?

Unplug everything exept for the power, Hold down the reset button for about 10 seconds then let go. Do not plug anything back in. Wait until the modem is fully rebooted and see if the WIFI light is turn on. If no it could be a faulty modem -> contact optus support for a replacement.

Does NBN need a special modem?

You may not need a new modem, but you do need one that’s NBN-compatible. The most common fixed-line NBN connections – Fibre-to-the-Node and Fibre-to-the-Building – will require a VDSL2-compatible modem, which your NBN provider can supply to you at sign up.

Why is Optus WiFi so slow?

There are a few reasons you may be experiencing slow data speeds. It may be due to environmental factors, high volume web traffic or your 4G device has moved into a 3G coverage area. These troubleshooting steps can help to resolve your problem.

What kind of modem do I need for Optus cable?

We supply an Optus Cable-compatible modem when you purchase a cable plan from us. Optus Cable uses the DOCSIS v 2.0 and DOCSIS v3.0 specification. However, you’ll need a DOCSIS v 3.0-capable modem to access premium speed packs.

When is Optus going to stop offering cable?

From 8 September 2020, Optus no longer offers Optus Cable to new customers. We all use our internet differently. Some people just want basic internet to browse the web, use social media and send emails while use it for gaming, streaming movies and watching TV online.

Do you need a speed pack for Optus broadband?

If you want the fastest speeds we offer and you’re an Optus cable broadband customer, simply add a speed pack to your cable plan. This is the standard speed offered on our cable broadband plans. Great for when there are a few of you at home or where more than one device is connected to the internet at the same time.

Can you cancel a speed pack on Optus?

No, there is no contract for speed packs. You can cancel or reinstate a speed pack at any time, on a monthly basis. How do I check broadband speed at my address?